Home Telecare Service - Bon Accord Care (Aberdeen City Council)
Grampian CareData

Telecare Service - Bon Accord Care (Aberdeen City Council)

Previously Known As: Community Alarm Scheme - Bon Accord Care (Aberdeen
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Telecare Service - Bon Accord Care (Aberdeen City Council)

Record Number: 3606

Bon Accord Care Telecare Service
Community Equipment Service
Units 3-4 Whitemyres Avenue
AB16 6HQ

Phone: 01224 788616

Email: communityalarm@bonaccordcare.org

Email: bacinfo@bonaccordcare.org

Website: http://www.bonaccordcare.org


The Telecare Service helps people who are medically at risk through various health problems and disabilities to stay in their own homes. It gives the security of knowing that they can call for help in an emergency, such as falling or feeling ill at any time of the night or day.

The alarm unit comes with a pendant, which is worn around the neck. The service user can summon help by pressing the pendant or the button on the alarm unit. When either is pressed it sends an alarm call through to the Control Centre. Operators at the centre will answer the call and talk to the person to establish what help is required. If necessary the staff will contact a nominated key holder, carer, doctor or the ambulance service.

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To operate the alarms there must be a modern telephone socket and a free 13 amp electric socket close by.

Adaptations to the service are available to those who have a hearing or sight problems or severe mobility problems.

Bon Accord Care is wholly owned by Aberdeen City Council and provide social care services on their behalf.

Further information can be found at Telecare Service.

More Information

Area Covered: Aberdeen

Opening Hours:

The Community Alarm Control Centre is staffed 24 hours a day, 365 days a year

Referral: Members of the public can make contact direct. People requiring an alarm should contact the Community Alarm Team for assessment


 Adult Changing Facilities  Standard Toilet Available  Accessible Toilet Available  Wheelchair Accessible  Guide Dogs Welcome  Parking Available  Accessible Parking Available
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Related Information

Categories on Grampian CareData

Community Alarms and Telecare

Physical Disabilities - Support At Home

Medical Conditions - Support At Home

Older people - Support At Home

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Last Updated: 2017-12-11 15:59:13   
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